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Frequently Asked Questions

Your questions answered.

Enrolment

To book online, select Upcoming Courses, select the course that you would like to book and select the Book Now button. Payment options include credit card, electronic funds transfer or cheque.

If you would like an invoice or if you require more information, please contact Scrum WithStyle directly via
phone: (02) 9567 3101
online: contact form

Yes, we have group discount packages for all of our classroom training programs. Please contact see the detailed event listing or contact us for details.

Scrum WithStyle offers generous terms for cancellations and transfers to future courses. Most participants choose to transfer rather than cancel.

Specific terms can be found in your booking confirmation. If you cannot find the terms and conditions associated with the course you have enrolled on, please contact us via our contact form or (02) 9567 3101 to discuss your options.

The vast majority of our courses run as scheduled but in rare circumstances such as insufficient bookings, a course may be cancelled or rescheduled.

If the course detail page on our website says “Guaranteed to Run” then you can confidently book travel arrangements with assurance that the course will go ahead as scheduled. If you wish to book travel arrangements on a course that does not show that guarantee, please contact form for specific information about the the course status.

Yes, we do offer PDUs as a non-PMI registered training provider For the two day Scrum WithStyle certification courses, 14 PDUS are applicable.

Certification Process for Certified ScrumMaster® (CSM)

A Certified ScrumMaster (CSM) is someone who has been taught by a Certified Scrum Trainer® (CST) the Scrum terminology, practices, and principles that will enable them to fulfil the role of ScrumMaster or team member in a Scrum environment. Further, their knowledge has been demonstrated by passing a CSM test administered by the world’s largest Agile accreditation body: Scrum Alliance.

A Certified ScrumMaster course is a first step on the path to growing more agile. Experience and continuing education are necessary for someone to truly master Scrum.

The Certified ScrumMaster® certification is provided by Scrum Alliance Inc. Please see the Scrum Alliance website for more information.

The accreditation body, Scrum Alliance require a minimum of 16 contact hourse (including breaks). Our expectation is that participants attend the full two days of course to satisfy the certification requirement, to maximise the benefit to you, and to minimise disruption to other course participant with whom the participant may be interacting.

If there is a likelihood that the participant will not be able to attend the full two days from 9am to 5pm, we ask that you let us know as early as possible. If feasible, we will work with the participant to fill in what you miss however this is not always possible. As a rule of thumb, if the participant misses less than 60 mins of core course time then we may be able to cover the missed material during the two days outside of session time. If the participant misses more than 60 minutes we may not be able to put the participant forward as a candidate for certification. In such circumstances, we may be able to offer a seat on the next public course to make-up the portion of the course missed.

Course participants who are eligible for certification will receive an email directly from the Scrum Alliance soon after completing the course. A two year membership with Scrum Alliance is included with the course fee. Please check your junk mail folders if the email is not received or contact us directly.

The introductory email will provide access via a log-in and password to the Scrum Alliance website and access to commence the certification test. Students complete the online test in their own time.

For more information on the process to becoming a Certified ScrumMaster, see the Scrum Alliance CSM page.

The test can be taken in your own time and done online within 90 days after you receive your Scrum Alliance login information. The Certified ScrumMaster test contains 35 multiple choice questions.
Rowan Bunning is our principal Certified Scrum Trainer® at Scrum WithStyle and will be leading the training unless otherwise advised. Rowan has been delivering Certified ScrumMaster training since 2008 making him one of the most experienced Scrum trainers in the Australasian region. He has been practising and coaching organisations in the use of Scrum since 2003. You can find out more about Rowan on our About Us page.

Logistics on training day

Please arrive at your training venue by 08:45am in order to locate the training room and sign-in prior to commencement. The course will commence at 9am sharp.
Core course hours are 9am to 5pm with breaks for morning tea, lunch and afternoon tea. If you are making travel arrangements, please leave sufficient time either side of these hours. Would would advise to not book a taxi any earlier than 5:10pm.
The only thing to bring is a curious mind ready for learning. You will not need a laptop and we will expect that mobile devices be switched off except during the designated breaks.
Feel free to wear whatever you feel comfortable in, keeping in mind that some exercises will involve some low-level physical activity. Also note that the temperature in the room may fluctuate and it may be handy to have an extra layer.
Yes, morning tea, lunch and afternoon tea are provided. Tea and coffee is available on arrival.

Certification Process for Certified Scrum Product Owner® (CSPO)

Certified Scrum Product Owner® professionals have been taught the Scrum terminology, practices, and principles that enable them to fulfill the role of Product Owner on a Scrum team.

No. No formal test is required. However during the training you will be expected to demonstrate your ability to apply what you learned on the course during an extensive Product Owner exercise. This culminates with applying Product Owner tools and decision making to steer through a number of sprints up to first market release of a hypothetical product.

For more information on the process to becoming a Certified Scrum Product Owner, see the Scrum Alliance CSPO page.

Shortly after the course you will receive an email with the Scrum Alliance login information, as well as a follow-up email from Scrum WithStyle containing advice on completing the certification process.

If there is a likelihood that the participant will not be able to attend the full two days from 9am to 5pm, we ask that you let us know as early as possible. If feasible, we will work with the participant to fill in what you miss however this is not always possible. As a rule of thumb, if the participant misses less than 60 mins of core course time then we may be able to cover the missed material during the two days outside of session time. If the participant misses more than 60 minutes we may not be able to put the participant forward as a candidate for certification. In such circumstances, we may be able to offer a seat on the next public course to make-up the portion of the course missed.

Yes. The certification and test fees are included in the cost of the course as well as course materials, learning aids, morning tea, afternoon tea and lunch. A two year membership with Scrum Alliance is also included. After two years, you will have the option to continue or let your membership and certification status lapse.

The introductory email will provide access via a log-in and password to the Scrum Alliance website and access to commence the certification test. Students complete the online test in their own time.

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