ING improves on the so-called Spotify Model using LeSS
Cesario Ramos began the opening keynote at the 2019 LeSS conference with the statement: “We improved on the ‘Spotify Model’ that ING took in” From that moment, the significance of this keynote presentation was clear for the many organisations with “Squads, Tribes, Chapters and Guilds” copied from Spotify. Many people call this the “Spotify Model”…